Cafe ordering system

A cafe ordering system for the morning rush

The queue at 8:15 is the problem. Regulars order ahead, the docket prints next to the machine, and the coffee is on the counter when they walk in.

Built for peak hour

A cafe does not have a demand problem between 7:30 and 9:30. It has a throughput problem.

Order ahead

Regulars order on the tram and collect on the way past. No queue, no waiting, no walkaway.

Per slot caps

Cap how many coffees you will take per fifteen minutes so the machine never falls behind.

Prints at the machine

The docket prints where the coffee is made, not on a tablet somebody has to check.

Milk alternatives priced

Oat, soy, almond and lactose free, each priced and printed exactly as ordered.

Saved favourites

A regular reorders their usual in two taps, which is what gets them ordering again tomorrow.

QR at the tables

Sit down customers order without waiting to catch anyone’s eye.

Questions

Frequently asked

Will this actually cut the queue?
It moves part of it off the floor. Customers who order ahead do not stand in line, which shortens the wait for the ones who do.
What if I get slammed?
Set a cap per fifteen minute slot. When a slot fills, customers see it is full and pick the next one rather than turning up to a twenty minute wait.
Do I need a second printer?
No, though many cafes put one next to the machine and one at the food pass. You can split food and drinks between them.
What does it cost?
1.9% per order plus standard Stripe processing. No monthly fee, so a quiet week costs you nothing.

Shorten tomorrow's queue.

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