What we collect, why we collect it, and what we do not do with it.
The outline below covers what an Australian Privacy Principles compliant policy normally addresses. It has not been drafted or reviewed by a lawyer. Get a real one written before launch, particularly because you will be handling customer contact details and order histories.
OrderWithMe Pty Ltd operates ordering pages for Australian venues. This policy covers information we handle as the platform. Each venue is separately responsible for how it uses its own customer data.
Business name, contact email, phone, address, ABN, bank details held by Stripe rather than by us, and the menu content you upload.
Name, contact details, order contents, pickup time and payment status. Card numbers are handled by Stripe and never touch our servers.
To take and fulfil orders, send receipts and tax invoices, provide the venue with its orders dashboard, prevent fraud, and meet tax and record keeping obligations.
Stripe for payment processing, our email provider for receipts, and our hosting provider. We do not sell personal information and we do not share it with advertisers.
On servers operated by our hosting provider. Some processing may occur overseas, and using the service means accepting that.
Order and invoice records are kept as long as Australian tax law requires. Other personal information is deleted on request unless we must retain it.
You may ask what we hold about you, ask for corrections, and ask for deletion where we are not required to keep it. Email hello@orderwithme.com.au.
We use only the cookies needed to keep you signed in and to remember your cart. We do not run advertising trackers.
Contact us first. If unresolved, you can complain to the Office of the Australian Information Commissioner.
Last updated: placeholder. Insert the real date on publication.
Email hello@orderwithme.com.au and a person will answer.
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